Kristal Digital Imaging Centre

Most images will reproduce fine in the printed product. If you're using images from a mobile phone or a low megapixel digital camera then the finished print quality will only be as good as the image provided. Please ensure to check this before proceeding.

Most DSL connections have much faster download then upload speeds. Pages and content load so quickly, but uploads take that little while longer. Uploads can also be slightly slower during peak periods of internet use.

If your upload failed and you have not yet entered your payment details then your order will not have gone through. Please retry to upload your images again and continue with the order process. If you have further questions on this topic, please contact us by email.

Yes, When you are putting together a prints order on our site you can individually select sizes for each image.

We can definitely have your order delivered directly to your client. We will not include any paperwork in the shipment. Kindly let us know of this in the ‘Additional Information’ section when placing your order.

Once you submitted your order it cannot be cancelled, the reason being that all of our production processes are automated.

We use high quality Fuji Crystal Archive paper for prints that go through our Noritsu wetlab. This paper is tailored perfectly for digital images and guarantees excellent results every time.

Ideally you should assign Adobe RGB as a colour profile but if not then sRGB is very close.

300dpi is the standard as a jpeg.

An image that looks great on your computer screen should look equally wonderful in print. If you're finding this isn't the case it could be down to the colour calibration of your monitor. This can cause overly bright or dark prints, or unrealistic colours compared to your original. Even if you're not aware of this, properly calibrating your monitor is still a good way of ensuring impressive results.

For high quality prints, the camera should have the following megapixels (MP):- 4x6" prints require at least 1.1 MP- 5x7" prints require at least 1.5 MP- 8x10" prints require at least 3.9 MPIf you will be doing significant cropping of the photos (digital zooming), more megapixels will be required to make up for discarded pixels. Because poster size prints are generally viewed from an arm's length or farther, less pixels per inch (ppi) are required to produce a quality image. For good quality posters, 300ppi is recommended. At this resolution, the camera should have the following megapixels (MP):- 11x14" prints require at least 4.1 MP- 16x24" prints require at least 9.7 MP- 20x30" prints require at least 15.1 MP

Generally jpeg is the standard format. As a rule please send JPEGS.

We can deal with any size of file but the bigger the files the slower the upload time would be.

Yes all machines do crop about 2-4mm so please make sure you allow for this when sizing your files.

You can find information about delivery costs when you place your order. As there are various services that you can select, these will be shown at the time of checkout. If you have further questions on this topic, please contact us by email.

If you have any further questions that may have not been answered or would like to make a suggestion or comment, please click on 'Contact us' at the bottom of this page and complete the form and we will get back to you shortly.